Category Archives: Service

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Software VPN & Remote Desktop Configuration

We can configure your network for software VPN or remote desktop access! These setups can allow end-users to work from home, providing flexibility…
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Advanced Networking

Networking problems can be complex to resolve, especially when there are multiple networking devices in place. It can take some time to narrow…
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Limited Mobile Device Management

Mobile devices such as tablets and smartphones are becoming more prevalent in the business world. There is so much you can do with…
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Workstation & Server Monitoring and Remediation

While covered under a support plan from Alaska Computer Support, your computers and server(s) are monitored 24/7. We receive alerts on multiple items,…
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Spam & Web Filtering

Protecting your electronic devices is important. There are no ifs, ands, or buts about it. Our spam and web filtering help protect your…
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Secure Email

Sending an email has become one of the most common ways to communicate. In certain environments, it is important to make sure your…
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User Management

Does your business have a domain environment with Active Directory? Our All Inclusive and Total Care support plans include user management. This means…
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Server Maintenance

Why take care of small issues before they become bigger? This really shouldn’t be a question at all. Everyone knows the best way…
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Email Support

Email has become one of the most important ways of communicating, not only for internal operations, but business-to-business communication. Many businesses rely heavily…
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Microsoft Office Application Support

Most businesses have some sort of office application suite, and a lot of the time, it is the Microsoft Office suite. Alaska Computer Support…
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Basic Mobile Device Support

What does this mean? This means we will help configure your mobile device(s) to connect to your work email or wifi. Have a…
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Training

Ever want to know more about your computer? Need someone to break down the basics of Word or Excel? Contact us today! AkCS…
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Disaster Recovery Plan

A Disaster Recovery Plan is the 1,2,3 of what happens after a catastrophic problem. Do you have a data backup or disaster recovery plan? We…
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Domain Names & Hosting

Domain names can be used for websites and for email. If you plan to use your domain name for a website, you’ll also…
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AppRiver – O365 and Hosted Exchange

Once upon a time, this was a world without email. Now, everyone relies on email, especially in the business world. Businesses used to…
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Projects

Projects come in all shapes and sizes. Some are complex and require downtime, like when replacing a server. Others may be simple and…
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Off-site Backup Rotation

We all know backing up your business’ data is important. With our Backup Assurance plan, we monitor your data backup to make sure…
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Backup Testing

As a part of our Backup Assurance plan, we test your data backups quarterly. Backup Assurance is included with our All Inclusive Support…
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Backup Assurance

Backups are a key part of every business’ needs. Without backups, your data is at risk. It is important for businesses to make…
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AkCS Physical Cleanings

With our All Inclusive Support and Total Care plans, we will perform a physical cleaning on your computers and servers annually, as a part…
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AkCS Support Plans

We have support plans that will fit all of your needs. These plans are billed at a monthly rate, and you can cancel…
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Hardware & Software Pricing

There will always come a time where you will need to obtain new hardware and software. Some new hardware will be an upgrade…
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Hardware Installation

When you think about it, there is so much hardware inside of just one computer; some major components are the hard drive, motherboard,…
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On-site Support

Our technicians will come to your place or business (or home) to resolve issues they can’t fix remotely. Sometimes a technician starts working…
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Basic Printer and Scanner Support

Printers and scanners are vital pieces of equipment these days. Chances are they are essential to your business. Documents are constantly being printed…
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UPS Management and Testing

Working on an important file? You’ll definitely want to make sure that it is safe and secure before powering down your computer; unfortunately…
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Operating System Configuration

Every computer has an operating system. In order to have your business functioning the best it can, it is important to make sure…
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Limited Virus and Malware Removal

Have a virus or malware? Good news! We will do our best to remove whatever nasty bug you have!   Data is possibly the most…
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Bill-Right and Flat-rate Pricing

We know what IT should cost and how long it takes to do the basics. We bill what is right and fair to…
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About AkCS & Our Guarantee

Alaska Computer Support was founded in 1998 by Michael Wheeler as a solution for local small businesses and home users to get the…
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Protection Pro – Antivirus

Viruses and malware are all around us these days. Think of the time, money, and clients a virus or malware could cost your business. Think…
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Emergency Care

Disaster. No one likes to hear that word. Unfortunately, every business has them. We know servers don’t crash when it’s best for you (not…
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15 Minutes or Less On-site is Free

A lot of our support requests start and end over the phone, without a technician having to go on-site to your business or home.…
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Unlimited Help Desk

Our technicians don’t need to come to your location in order to provide support. You don’t even have to come to us! We…
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